[Troubleshoot installation problems with Adobe Creative Suite 4 or point products | Mac OS

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Solved: Re: I’m trying to reinstall Premiere Pro CS4 on Wi – Adobe Support Community –

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Hi all We are currently using an old version of Adobe Premiere which I would like to upgrade to the latest version. Well done Adobe I can now show everyone how good the latest CS4 version is. Cushy job they have None of the above fix the problem So here I am. If you confirm that other users have experienced the same problem, then Adobe Technical Support may be able duplicate and research the problem.

If none of the above steps has resolved the error or freeze that you are experiencing with Adobe Creative Suite 4 or Point Product, then you need to contact Adobe Technical Support.

You can find the support options at the Adobe Support Center. Legal Notices Online Privacy Policy. Creative Suite User Guide. Select an article: Select an article:.

What’s covered. Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting This document can help you resolve problems that interrupt the installer for Adobe Creative Suite 4 on Mac OS X. Beginning troubleshooting. Make sure that the system meets the minimum requirements for Adobe Creative Suite 4.

Check the installation discs and disc drive. Log in as a user with administrator access privileges. Install current Mac OS X updates. Run Adobe Creative Suite 4 installer while no other applications are running.

Check the knowledgebase for any specific error during installation. Install the Adobe Creative Suite 4 from within a new user account.

On Tiger Operating System. From the Apple menu, choose System Preferences. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer.

Click Create User and close the Accounts window. Choose Log Out [ username ] from the Apple menu. Log into the new user account and install Adobe Creative Suite 4. On Lepoard Operating System. From the New Account drop down select “Administrator” give it a password and verify it.

Intermediate troubleshooting. Starting up in Safe Boot does the following to assist troubleshooting your computer: It forces a directory check of the startup volume. It disables all startup items and any Login Items. Shut down the computer. Press the power button. Immediately after you hear the startup tone, press and hold the Shift key. Release the Shift key when you see the gray Apple and progress indicator.

Install Adobe Creative Suite 4 from the desktop. Insert the first Creative Suite 4 disc into your disc drive. Create a folder on your desktop named “Adobe CS4 Install”. Copy the contents of the image into the folder created in step 2. Follow the on-screen instructions. Repair disk permissions by running Disk Utility.

Start the computer from the system CD. Select the disks to be checked, and then click the First Aid tab. Click Repair to check and, if necessary, repair selected disks. Temporarily disable any virus scanner. Click the anti-virus icon in the Menu Bar. Select the disable Anti-Virus option. Attempt the installation again. Re-enable the anti-virus software after the installation completes successfully. Advanced troubleshooting. Troubleshoot the Adobe Creative Suite 4 installation log file.

Locate and identify errors in the Adobe Creative Suite 4 installation log. For additional information, please refer to, “Find and read installation logs for Adobe Creative Suite 3 and 4 products” TechNote kb Search the Adobe Installation Support Center for solutions to the errors.

Install Adobe Creative Suite 4 from within a root user account. Use the Console utility to identify software conflicts.

If the problem causes the installer to freeze, the Console utility can identify software that causes the conflict. Click the Logs tab. Select the Adobe Creative Suite 3. Restart the installer, and try to re-create the problem. If the problem recurs, remove or update the software identified in the crash log. Use the Activity Monitor to identify and quit processes that may be using large amounts of system resources.

Install to a different hard disk that is designated as the startup disk. To specify the startup disk:.



Adobe premiere pro cs4 installation failed free download

From the Apple menu, choose System Preferences. I found this problem described appears only with files DNxHD. I was thinking of doing a clean install, but you forgot that you have to actually open the program and to cancel the registration of the product, that I can’t do since the program does not open. Cushy job they have


[Adobe premiere pro cs4 installation failed free download


The only solution I see is to get a new machine. To get a rough hint of what you face. Watch Adobe Forums: how to build PC? In addition, if you go to the hyarware forum and press the “View” tab at the top of the page, there a dropdown menu with several items that might interest you.

BTW, on your new system you want to clean. With all the running processes, it adds to the burden and you could do with much less overhead. There was an original thread on this error [.. It was working fine a week and then Vista had some automatic updates and I can’t start from any shortcut or the original location. I was thinking of doing a clean install, but you forgot that you have to actually open the program and to cancel the registration of the product, that I can’t do since the program does not open.

The “fix” suggested was to disable user accounts that I disabled, restarted my computer and it still didn’t work. I have sent numerous reports of incidents and call Adobe this week if I can’t find a solution. I’m puzzled! So these are some of the other components which I spoke of are registered by the installer first.

They are somehow missing on your system. This gives a shot – if you still have problems after that, my only recourse for you is to reinstall CS4.

Big problem with Premiere Pro CS4. I installed Adobe Suite CS5. I f am I on Windows 8. Thank you very much. I use CS5 with Win8. Please can you lucky my serial number of the version of windows in a Mac version?

First of all, this isn’t Adobe. This is a user to user forum. We are customers like you, with the exception of a few employees from Adobe that are similar to. Second, Adobe doesn’t support a change of platform operating system for current software versions, although you can switch to another platform:. Exchange a product for a different version of the language or platform.

Sound does not work on my Satellite L But yesterday, his sound did not work. When the laptop start work on time, well, but after some time like a 10 min it does not work.

Has anyone got any ideas how to make it run up in trial mode? Your help and advice would be greatly appreciated as I suspect im not the only one having this problem.

Verify that the disc drive can read other discs. If it can’t, examine the disc caddy or loading tray for dirt and clean it with a lint-free cloth.

If it still can’t read other discs, contact the drive manufacturer or Apple Computer. If you lack administrator access privileges, then Adobe Creative Suite may be unable to access necessary files. To determine if limited privileges cause the problem, log in as a user with access privileges, and try to re-create the problem.

If the problem doesn’t recur, then the account you were previously using lacks access privileges. Contact your system administrator to grant you access privileges.

Updates to the Mac OS X operating system can improve its performance and compatibility with applications. For assistance installing updates, contact Apple technical support. Important: Before you install a system update, check the system requirements for Adobe Creative Suite 4 and any third-party software or hardware you may use with Adobe Creative Suite to ensure compatibility. If the update isn’t listed,then contact Adobe or the manufacturer of your third-party software or hardware.

If you encounter a specific error message during the installation check the Adobe Installation Support Center for knowledgebase articles on installation errors. We have developed a tool to analyze your installation and provide TechNotes for your issue. We recommend you download and run the Adobe Install Support Utility , which will assist you to find the cause and solution for errors which occur during the installation process. Occasionally, a user account can become corrupted and prevent the installer from accessing or creating the necessary files and folders.

Create a new account, log in to the new account, and then try to install or run the Adobe application. Note: If some settings are dimmed, click the lock icon in the lower-left corner of the window and type an administrator name and password.

If the tasks in the previous section don’t solve the problem, then try the following intermediate troubleshooting tasks.

Note: Press the Shift key as soon as possible after the startup tone but not before. Some system components–for example, device drivers and virus protection utilities–can conflict with the Adobe Creative Suite 4 installer and result in an incomplete or failed installation.

To prevent these conflicts, install Adobe Creative Suite from the desktop. A damaged hard disk can cause installation errors. Disclaimer: Adobe doesn’t support third-party disk utilities but provides the following instructions as a courtesy.

For support, contact the developer of the disk utility. Virus scan software can interfere with software installation. Temporarily disabling anti-virus software can allow software to install successfully. The steps below are common procedures use to disable anti-virus software. If the steps below do not allow you to disable the anti-virus software refer to its documentation. If the tasks in the previous section don’t resolve the problem, then you may be able to resolve the problem by reformatting your hard disk or by determining if hardware is conflicting with Adobe Creative Suite.

Disclaimer: Adobe doesn’t support hardware and provides these tasks as a courtesy only. Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues.

Thank you MS Answers, for making the resolution of simple problems as frustrating and time consuming as possible. Second of all, it is generally not wise to accept any kind of driver updates offered by the Microsoft Update page – they are probably not going to be the ones you need.

It is wise to get your drivers from your hardware manufacturers WWW site instead. Let start with some basic information and see what you have for drivers right now: Please provide additional information about your system as best you can: What is your system make and model?

Was the issue preceded by a power interruption, aborted restart, or improper shutdown? Exactly when do you see this message and what are you doing when it happens? Can yo make it happen anytime you want? If the system used to work properly, what do you think might have changed since the last time it did work properly? For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.

For audio driver information, expand the Components, click Sound Device, click Edit, Select All, Copy and then paste the information back here. There will be some personal information like System Name and User Name , and whatever appears to be private information to you, just delete it from the pasted information. Now provide information about the BSODs you have been seeing: The next time your system crashes, provide more information about what you see.

If there is a file name listed under the STOP message, be sure to include that information too.

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